Writing a Mission Statement
A mission statement is a powerful way to inform your staff, community, and board members about the purpose of the library, as well as being a guiding force behind planning and decision making.
View ArticleResearch into practice: Latino Perception of Public Libraries
ALA 2009 presentation and associated resources on research exploring Latino perceptions of public libraries and their public-library use and on best practices for utilizing research to inform strategic...
View ArticleBenefits of a Project Manager in Library Building Projects
Includes first-hand experience and information about why and how project managers are important to library building projects.
View ArticleSample Information Gathering Tools: Surveys, Focus Groups, etc.
Many examples of actual surveys and focus groups used by libraries.
View ArticleDisaster Planning and Response
This excerpt from "Preservation and Conservation for Libraries and Archives" discusses the three main parts of planning for emergencies, starting with providing for the safety of patrons and staff. It...
View ArticleCommunity-Led Libraries
Links to resources and articles related to the efforts and outcomes of a four-year Canadian libraries project involving communities in the development and delivery of library services.
View ArticleElements of a Disaster Response Plan
This excerpt from "Disaster Response and Planning for Libraries" is a checklist that outlines the four sections of a disaster response plan: prevention; response; planning; and recovery.
View ArticleQuestions to Consider Before Collecting New Library Data
This excerpt from "Collecting and Using Public Library Statistics" discusses the connection between planning and data collection.
View ArticleCommunity and Library Services Analysis Tools
Analysis worksheets created by Kitty Yancheff of the Humboldt County Library in Eureka, California to assess community and library services to triage social services.
View ArticleGetting on Your Community's Leadership Team
This excerpt from "The Library Board Strategic Guide: Going to the Next Level" explains why a library should be part of its community's leadership and planning team -- and how to get started in that...
View ArticlePromoting Public Libraries: Using Data and Advocacy to Build Public Support...
A collection of resources from the March 2006 workshop, Promoting Public Libraries: Using Data and Advocacy to Build Public Support and Funding.
View ArticleCore Library Value: Tools for telling it over and over
With all of the library advocacy tools and efforts in play, one might hope to never again read an op-ed piece that claims the library is a dying institution in this age of Google and smartphones....
View ArticleInterpreting Data for Big Impact
“No matter how good your data are, you still need stories.” (PEW director Lee Rainie) When the PEW Research Center issued a January report on Library Services in the Digital Age, the library field...
View ArticleStakeholder Engagement Survey Results
The Global Libraries Initiative of the Bill & Melinda Gates Foundation is exploring a variety of strategies to accelerate change in US public libraries. To guide this work, the team recently...
View ArticleCommunity-Led Public Libraries
As we celebrate WebJunction's #WJ10th anniversary, we're pleased to recognize a new work by a webinar presenter alum, Kenneth Williment, co-author of Developing Community-Led Public Libraries. In...
View ArticleImpact Planning Assessment Worldwide
Originally published in a GL Special Issue of Performance Measurement and Metrics, five articles made freely accessible in précis format, through arrangements with Emerald Group Publishing and the Bill...
View ArticleState Library Guidebook: Support for Digital Literacy in Public Libraries
This digital literacy guidebook was created under a grant from the Institute of Museum and Library Services, and is designed for state libraries to use in exploring potential state-level investments...
View ArticleToday I Bent a Rule
A session at the annual Ontario Library Association Super Conference presented by Markham Public Library (MPL) staff, called Evolution of the Revolution: Customer Service at MPL, resonated with us at...
View ArticlePew Internet: Advocacy Tools for Librarians
The Pew Research Center's Internet & American Life Project has produced a series of reports presenting new research on library services, trends in reading habits and patron needs in the digital...
View ArticleThe Secrets of Survey Success
Surveys are often the tool of choice when you want to determine how to meet the needs of your community or measure your library's impact. But do you know how to use the tool effectively? Choosing the...
View Article
